This paper explores how a suite of emerging and maturing technologies are enabling changes in the economy. It proposes that business operations can be described using one or more of 14 basic human activities. Each one represents a unique combination of characteristics including one or more of four scarcities: temporal, spatial, absolute, or artificial.

Covid-19 drew attention to seniors and other high-risk populations who are affected by social isolation and loneliness. It also challenged conventional public health advice that these populations should participate more in community life by attending museums, choirs, clubs and other in-person activities.

How are our sense-making processes evolving? Here are four changes that affect the way in which we think, make decisions and behave.